Supernova, a renowned German brand known for its high-quality bike lights, has announced a preventive replacement program for certain models manufactured between April 2022 and March 2024. This initiative stems from a technical issue related to the “high beam” button, although no safety risks have been reported for users.
Specifically, six models are affected. While this isn’t a recall, it highlights a potential waterproofing defect that could lead to future damages or malfunctions. For cyclists, this is essential information to consider before heading out on their rides.
The affected models include the MINI 2 PRO, M99 MINI PRO, M99 DY PRO, MINI 3 PRO, M99 PRO 2, and B54 MAX. Each light has specific identifiers ranging from W0104A to Y0103A marked on the cable.
To determine if your bike light is among those affected, you need to locate this marking on the cable of your device. Clear instructions are provided by the company to assist users in identifying whether their products fall under this program.
The good news is that Supernova offers a complimentary replacement of the button. Users can easily fill out an online form to initiate the process and will also receive a 20% discount on their next purchase with the brand, making it a win-win situation for loyal customers.
Essential Guide to Supernova’s Preventive Replacement Program for Bike Lights
### Overview of Supernova’s Initiative
Supernova, a leading German brand renowned for its premium bike lights, has launched a preventive replacement program targeting specific models produced between April 2022 and March 2024. This program addresses a technical issue linked to the “high beam” button, although it’s important to note that no safety concerns have been reported.
### Affected Models
Six distinct models are subject to this program. While not classified as a formal recall, this initiative draws attention to a potential waterproofing issue that could lead to malfunctions or damages over time. The models affected include:
– MINI 2 PRO
– M99 MINI PRO
– M99 DY PRO
– MINI 3 PRO
– M99 PRO 2
– B54 MAX
It is crucial for cyclists to verify whether their bike lights are included in this program, especially as the cycling season approaches.
### How to Identify Affected Products
To determine if your bike light is part of the replacement program, locate the identification markers printed on the cable of your device. The model identifiers range from W0104A to Y0103A. Supernova has provided straightforward instructions on their website to assist users in checking their products’ eligibility.
### Complimentary Replacement Offer
In response to the identified issues, Supernova is offering a complimentary replacement of the affected button. Users wishing to participate in this program can fill out an online form available on their website.
As an added incentive, participants will receive a 20% discount on their subsequent purchase from Supernova, fostering customer loyalty and satisfaction.
### Pros and Cons of the Program
#### Pros:
– **Free Replacement**: The complimentary exchange of the button minimizes costs for riders.
– **Customer Loyalty**: Offering a discount on future purchases encourages ongoing business and strengthens brand loyalty.
– **Transparency and Responsibility**: The proactive approach to addressing potential defects fosters trust among consumers.
#### Cons:
– **Limited Duration**: The program only covers products manufactured within a specific time frame.
– **Need for Verification**: Users must take the step to check if their model qualifies, which could be overlooked.
### Conclusion
Supernova’s preventive replacement program is a commendable initiative, showcasing the brand’s commitment to quality and customer care. Cyclists using the affected models should verify their bike lights and take advantage of the free replacement offer while also enjoying a discount on future purchases. For more information on this program, visit Supernova’s official website at Supernova.
