28 March 2025

Incidents

Incidents refer to events or occurrences that deviate from the normal operation of a system or process, which may lead to unexpected outcomes or disruptions. In various contexts, such as public safety, healthcare, or information technology, incidents can pose risks to safety, security, or efficiency. They can be categorized into different types, including accidents, emergencies, or service outages, and typically require investigation, management, or response actions to resolve or mitigate their impact. Incidents may also be documented for future reference and learning, aiming to improve protocols and prevent recurrence.