19 April 2025

Consumer Rights

Consumer rights refer to the legal and ethical entitlements that protect buyers of goods and services from unfair practices. These rights ensure that consumers have access to safe products, truthful information, and fair treatment in the marketplace. Key aspects of consumer rights often include the right to safety (protection against hazardous goods), the right to be informed (access to accurate information about products), the right to choose (access to a variety of products and services), and the right to be heard (the ability to voice complaints and have interests considered). Additionally, consumer rights empower individuals to seek redress and compensation for faulty or harmful products and practices. They are designed to create a fair and equitable marketplace, fostering trust between consumers and businesses, and promoting informed decision-making. Consumer protection laws and regulations vary by country but generally aim to prevent fraud, ensure product safety, and foster competition.